Copyright

This site and the data contained in it are supplied solely for informational purposes. Apart from any fair dealing for the purpose of private study, research, criticism or review, as permitted under the Copyright Act, no part may be reproduced or re-used for any purpose whatsoever without written permission of KHS Services. However, users may download information for their own private use.

Disclaimer

The information contained or referred to in this web site has been compiled for the convenience of customers and prospective customers, looking for information about KHS Services and the services we provide. We have taken all reasonable care in preparing and presenting this information, but we cannot warrant that it is complete and/or accurate in all respects or fully up to date. KHS Services shall not be responsible for any eventualities arising from the use of the information in this web site for any purpose whatsoever.

Email Disclaimer

The new Spam Act, which came into effect on 10 April 2004, is aimed at reducing the number of unsolicited emails and other electronic communications.

You are currently on our database to receive email newsletters, updates, offers, invitations and other communications from us. If you do not want to receive these in the future please reply to the message with the word ‘unsubscribe’ in the subject line and your electronic address will be removed from our database. All future electronic communications from us will also allow you to unsubscribe. If you do not unsubscribe, we will continue to send you electronic communications. This message contains privileged and confidential information. If you are someone other than the intended recipient you must take no action, to redistribute, copy and we request that you notify us. Any views expressed in this message are those of the individual sender, except where specifically stated otherwise.

Privacy Policy

The privacy of any personal information you provide us (your personal information) is important to us. The following privacy policy governs the collection and use of your personal information by KHS Services (ABN: 97966349631) its related entities, subsidiaries, employees and affiliates that may assist you (“we”, “us” or “the Group”). This policy sets out how we intend to respect your rights to privacy in accordance with the Privacy Act 1988.

How Information Is Collected

KHS Services may collect personal information from you when interviewing you or from our website, in our application forms and other media.

What Information We Collect

KHS Services collects personal information about you to enable us to gauge suitability and approachability for obtaining services. The type of information collected includes your name, address, telephone number, occupation and financial information and we will endeavour to specify which information we require for our purposes and which information may be provided at your option. You may choose not to supply any optional information requested by us but this may limit our ability to assist you.

How We Use Your Information

Personal information collected by us assists us in:

1. Conducting our business, e.g.: determining services;
2. Completing a transaction to which the provision of that personal information relates, e.g., in the completion of application forms;
3. To communicate information about our products and services to you;
4. For our internal administrative, marketing, planning, product development and research requirements.

You may opt out of receiving any communications from us (other than as required for the operation of our business). To do so, please contact us.

Disclosing Information To Others

We never sell our client lists to third parties. We will never disclose personal information about you to any person outside KHS Services except on a confidential basis to our approved panel of lenders, and agents we use in the ordinary operation of business eg: data processing, printing or mailing. These parties are in turn prohibited from using your personal information for any other purpose and KHS Services will only disclose to these parties information necessary for them to perform their duties. Unless required to by regulation or law no other information is disclosed to these parties.

Your personal information may be disclosed between KHS Services and affiliates to assist in a related transaction and/or assist us in conducting out business in a proper manner.

Your Rights To Access Information We Hold

At any time, you may request a list and copies of personal information we hold about you and we may charge you a small fee to cover administrative costs, which we may incur in providing this information to you.

If for any reason you believe KHS Services is holding inaccurate or incomplete information about you, you may request a correction and KHS Services will consider if the information requires amendment. If we agree there are grounds for amendment, we will add a note to your file stating your comments. As financial information becomes out of date quickly we will update this information if required.

When your personal information is no longer required, KHS Services will take reasonable steps to destroy or de-identify your details.

How We Store Your Information

At KHS Services we take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or exposure and require our staff to maintain the confidentiality of customer information. Access to information stored electronically is restricted to employees whose job requires access to the information. Access to our computer system is restricted through password protection.

Bookings & Fees

Booking are accepted Face-to-Face, Telephone, Email or via the Website Contact form.
Fees are as they appear and are displayed exclusive of GST and are subject to change.

We will issue a Tax Invoice for our fees once agreed and our invoices must be paid within 14 days of the date of the invoice and before a booking takes place, We reserve the right to discontinue providing the Coaching & Consulting Services until the outstanding amount(s) have been paid.

Rescheduling & cancellations:

Due to the nature of our business, and the respect we have for all our clients, when our services are booked, we block out the scheduled dates and times and therefore decline any requests for dates from our other clients. Therefore any pre-arranged bookings, any cancellations or rescheduling and it is only fair that we will naturally take circumstances into consideration,

1. 21 days prior to commencement will receive a refund in full.
2. 7 – 21 days prior will be charged at 25% of the Invoiced Fee
3. 3 – 5 working days prior will be charged at 50%
4. Less than 48 hours notice will incur full fee.

Feedback And Contacting Us

You can make any requests relating to your personal information held by us or any complaints regarding treatment of your privacy by contacting:

KHS Services

Email: Feedback@khs-services.com.au
Web Contact form: www.khs-services.com.au/Contact-us
Phone: +61 (0) 449969953

Privacy Policy Changes

KHS Services may be required to make change to its privacy policy from time to time to comply with new laws or codes of practice, which may be introduced. In addition, KHS Services may also change this policy to include additional products and services.